🚚 Shipping & Delivery Policy – VEDIXA

Last Updated: 01 January 2026

1. Introduction

At VEDIXA, we strive to deliver products and services in a timely and efficient manner.
This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.

By placing an order on VEDIXA, you agree to this policy.

2. Order Processing

• Orders are processed after successful payment confirmation
• Processing time is typically 1–3 business days
• Orders are not processed on Sundays or public holidays

For digital services, processing may begin immediately after payment.

3. Shipping (For Physical Products)

• We deliver across India through trusted courier partners
• Shipping charges (if applicable) will be displayed at checkout
• Tracking details will be shared once the order is dispatched

4. Delivery Time

Estimated delivery timelines:

• Metro Cities: 3–5 business days
• Other Locations: 5–10 business days

Delivery time may vary based on location, courier service, and external factors.

5. Delivery Conditions

• Customers must provide accurate shipping details
• VEDIXA is not responsible for delays due to incorrect address or unavailability of the recipient
• Delivery may be delayed due to natural events, holidays, or courier issues

6. Digital & Service Delivery

For services such as:

• Bulk SMS
• Voice Call Services
• WhatsApp Services
• API Services

👉 Delivery is considered complete when:

• Service access is provided
• Credits are added
• Campaign tools are activated

These services are typically delivered instantly or within a few hours after payment.

7. Failed Delivery

If delivery fails due to:

• Incorrect address
• Customer not available
• Refusal to accept delivery

👉 The order may be returned, and re-delivery charges may apply.

8. Shipping Charges

• Shipping fees (if any) are shown during checkout
• Charges are non-refundable unless the issue is from our side

9. Order Tracking

• Tracking details will be provided via SMS/email
• Customers can track their order using the courier tracking link

10. Delays

While we try our best to deliver on time, delays may occur due to:

• Courier service issues
• Weather conditions
• Government restrictions
• High order volume

VEDIXA is not liable for such delays but will assist in tracking and support.

11. Contact Us

For shipping and delivery queries:

📧 Email: support@vedixa.in
📞 Phone: +91-9405485902
🌐 Website: https://vedixa.in

12. Policy Updates

VEDIXA reserves the right to update this policy at any time. Changes will be posted on this page.

13. Consent

By placing an order, you agree to this Shipping & Delivery Policy.